Congratulations to Greg Walker who is the Freightliner 2020 Service Manager of the Year!
We are proud to have Greg as our long standing Service Manager. He has been at Mavin Truck Centre for 19 years and 13 of those as our Service Manager.
Greg is currently supervising 30 mechanics across our dealership network who can often be working on up to 20 trucks a day.
When we caught up with Greg we asked him to give us his impression on the changes to the industry over the years.
“Technology” said Greg “When I started it was very much nuts and bolts but now a good truck technician needs to have a strong grounding in I.T. too. This applies to all levels of our business as it is always evolving.”
Greg was also very positive about the new Elite Support program which has been in operation at our Kempsey branch for some time now. “Elite Support has certainly helped us to become more structured and to refocus our service back to the customer.”