MTC TRUCK SERVICE DEPARTMENT

Mavin Truck Centre prides itself on delivering excellent after sales service which has been a tradition since the business began operations in 1975.

Our Service Department offers factory trained technicians on the Daimler Truck and Bus family – Mercedes Benz, Freightliner and Fuso trucks.

Being an authorised dealer for the big 3 American Engine Manufacturers – Detroit, Cummins and Caterpillar – our technicians can carry out all repairs to your vehicle no matter how big or how small. The service Team will deliver quality, efficient maintenance and repairs to your truck, buses or trailers.

The constant investment in training , tools and up to date technology – the staff is what makes the Mavin Truck Centre service team so strong today and into the future.

MTC Service What We Do

  • Fleet Maintenance Servicing management
  • Detroit Certified
  • Cummins Certified
  • Caterpillar Certified
  • Allison Transmissions
  • Eaton Transmissions
  • HVAIS Heavy Vehicle Inspection Station
  • VIS Vehicle Inspection Station
  • Service NSW J & P Certified Engineering
  • Mobile Crane Inspection Station
  • VIS Brake Roller tester & Shaker
  • Wheel Alignments with TruckCam Camera System
  • Paint Spray Booth with PPG Paint.
  • Air Conditioning
  • Truck Windscreens supplied & fitted.
  • Auto Electrical & Hydraulic Repairs and Supplies
  • Welding Mig & Tig
  • Onsite Servicing

Customer Amenities  & Services

  • Drivers Lounge
  • Hand Sanitiser & wipes
  • Free Wi-Fi
  • Free Coffee & Tea
  • Microwave
  • Vending machines
  • Phone charging station
  • Air Conditioning
  • Shower on request
  • Daily Newspaper & magazines
  • Courtesy car. Bookings required
  • Accommodation organized

We offer a 24 hour per day 7 days per week breakdown service.

Our Kempsey branch is Elite Support Certified so we can deliver unmatched customer service and efficiency every time a truck comes in for maintenance or repair.

Elite Support is focused on improving the customer experience every time you visit our Kempsey branch. Elite Support provides rapid diagnosis, exceptional turnaround and quality, consistent communication, robust parts availability and superb customer service - all provided by highly trained staff.

Elite Support is built around the idea that professional drivers work hard and their service network should too. The next time you need service or parts for your truck, head to Mavin Trucks Kempsey to experience the difference.

Our Coffs Harbour branch is not part of the Elite program at this stage.

Kempsey Elite Support service

Kempsey Service Department Trading Hours
7AM to 6PM Monday to Friday
8AM to 2PM Saturday

PHONE: (02) 6562 6211

AFTER HOURS: 0417 046 007
Service Manager Greg Walker

Coffs Harbour Service

21 Cook Drive Coffs Harbour NSW 2450
Service Department Trading Hours :-
8am to 5pm Monday to Friday

Phone: (02) 6562 6211

Please Note: Our Coffs Harbour Branch is for service & parts only and is not part of the Elite program.

Email the Service department using the form below

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FREIGHTLINER & Mercedes SERVICE PLANS.

Whether you operate one truck or a large fleet, planning your operating costs is imperative. Freightliner Service Plans is a maintenance and repair program designed to increase vehicle utilisation and protect your vehicle and your business from unexpected operating costs. Through Freightliner Service Plans, the Freightliner dealer network carries out maintenance and repairs according to an agreed schedule and pre-determined costs. Freightliner Service Plans rates are calculated and agreed by using criteria and information supplied by you, such as vehicle application, anticipated annual kilometres, operating hours, loads and working conditions. This means you can work out a budget with monthly payments and be confident that your agreed maintenance and repair costs are covered.

Service Plans Benefits:

  • Scheduled Servicing

    A planned service and mechanical repair schedule in accordance with the vehicle maintenance manual.

  • Operational Reliability

    Can minimise the risk of vehicle downtime through regular scheduled servicing and repairs.

  • Nationwide Service

    The program is supported by a comprehensive network of authorised Daimler Trucks parts and service professionals.

  • Maintained Resale

    Regular and planned servicing with genuine parts and service may improve resale value.

  • Simplified Fleet Maintenance

    Service and payment schedules are forecast, providing the opportunity to assist with efficient budgeting.

  • 24-Hour Emergency Contact

    Vehicles are supported any time anywhere in Australia by the nearest authorised dealer.

  • Flexibility The program can be amended to reflect changes in the operation of each vehicle

    Preferential Rates on parts and labour.
    Competitive prices on genuine parts and labour.

complete service plan

The Complete Service Plan covers all necessary repair and maintenance work including wearing parts.  It is the best choice to ensure that your vehicles are in tip-top condition, always available for use and costs are kept under control.

BENEFITS AT A GLANCE

  • A complete service, repair wear and tear package for all-round protection
  • Includes preventative maintenance to increase your vehicle's uptime
  • Predetermined instalments
  • Reduced administration, leaving you free to concentrate on your core business
  • For terms of up to 84 months, or 1,500,000 KM

BestBasic Service Plan

BestBasic includes all scheduled servicing work for your vehicle.

BENEFITS AT A GLANCE

  • All scheduled services are carried out by trained technicians using genuine parts and lubricants
  • Predetermined instalments

(02) 6562 6211

AFTER HOURS: 0417 046 007

Mavin Truck Centre Pty Ltd
Motor Dealer License MD047143
ABN 22 100 911 699

24/7 Emergency Roadside Assistance 1800 033 557

Kempsey

Truck Sales, Parts & Service
5 Woolford Crescent
Kempsey, NSW 2440

Opening Hours
7am to 6pm Monday to Friday
8am to 2pm Saturday
We offer a 24 hour breakdown service

AFTER HOURS: 0417 046 007

Coffs Harbour

Parts & Service
21 Cook Drive
Coffs Harbour, NSW 2450

Opening Hours
8am to 5pm Monday to Friday
Please Note: Our Coffs Harbour Branch is for service & parts only and is not part of the Elite program.

AFTER HOURS: 0417 046 007